FAQ

Extended stay questions

Straight answers about moving in, money and living here. Don't see yours? Call or text 573-340-3308.

Moving in

How long do I have to stay?

Stays are month to month, with no long-term commitment.

How do I apply?

Call or text 573-340-3308, or fill out the application on our Apply page. There's a $30 application fee per adult, which covers a background check.

What do I need to apply?

An application for each adult, the $30 application fee per adult for the background check, and the names of everyone who will be staying. If you have a vehicle, we'll list it on your agreement.

How soon can I move in?

As soon as your application is approved and your deposit and first month are paid. Call or text to check what's open right now.

What time is check-in and check-out?

Check-in is at 3 PM. On your last day, check-out is at noon.

How many people can stay in a room?

It depends on the room. Everyone staying must be listed on your agreement.

Money

What's included in the monthly rate?

All utilities are included. Every room has a microwave and refrigerator, and laundry is free.

How much is the deposit, and is it refundable?

The security deposit is $300. It's refundable. After you move out and your room passes inspection, it's returned by check in about 10 to 14 days, less any deductions for damage.

Are there taxes or other fees?

Your monthly rate, plus any state and local taxes that apply. Card payments include a 3% processing fee.

When is payment due, and how do I pay?

Payment is due on the 1st of each month. About two days before, you'll get your invoice by text and email with a secure link to pay. You can also turn on autopay so it's paid automatically. A $50 late fee applies if payment is more than 2 days late. See the Payments page for details.

What if I move out early?

Monthly rates are not refunded for early move-outs.

Living here

Can I bring a pet?

One pet per room, with a $500 pet deposit. Service animals and assistance animals are welcome with documentation and are not charged a pet deposit.

Is there laundry?

Yes. The laundry room is free for guests, open 24 hours and secured with a door code.

Can I have visitors?

Yes, but only registered guests are allowed during quiet hours (10 PM to sunrise).

Can I smoke?

Only outside the building. Please don't leave cigarette butts or trash on the grounds.

Is it safe?

There are security cameras, a coded laundry room, an on-site manager and quiet hours every night. Reviewers often mention how quiet it is.

Can I work on my car in the lot?

Emergency fixes like jump-starts, tire changes, lockouts and tows are fine. Other repairs aren't allowed on the property.

Ready to apply?

It takes a few minutes, or call and we'll walk you through it.